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Welcome to Sport Mazda's Mazda Owner Resources Blog. As Florida's Top Rated Mazda Dealership and your source for Mazda Expert advice, we strive to continually provide valuable Mazda Product and Service information to enhance your Mazda Ownership Experience. Zoom Zoom Forever.....
Showing posts with label review. Show all posts
Showing posts with label review. Show all posts

Monday, May 19, 2014

“My expectations were blown away” at Sport Mazda Orlando


The bar has been raised. At the Don Mealey’s Sport Mazda Service Center in Orlando, Central Florida Mazda owners have been ditching the quick oil and lube franchises that plague Orange Blossom Trail in favor of professionally trained technicians. But it’s not the expertise of the technicians that make Sport Mazda special; it’s the dedicated customer service our Mazda Experts provide. The following messages are from happy Sport Mazda service customers on our DealerRater.com profile:

“Saturday morning, I brought in the Mazda3 for an oil change. Did not have an appointment, was not expecting anything special. My expectations were blown away. Donny took me in and had the service performed in record time. Then, unbeknownst to me, the detail on my car was completed and when I drove out the lot was in a brand spanking clean car. I felt like a millionaire, and could not believe how great the service experience at this dealership was.” – SuperService1 on 5/19/2014

“I loved the customer service I received from Donny. He was running up and down making sure every customer is taken care of and the services are done in a timely matter. He personally took me to the cashier so I can complete my payment and everything was just smooth! My first of many other visits!!!” – Madirjade on 5/13/2014

“Jeremy was very great and friendly. My car came out of service brand new! I loved it and look forward to coming back again! Thank You Jeremy and the service team at Don Mealey’s Mazda.” – KassandraNunez on 5/1/2014

“Outstanding as expected! Customer Service is exceptional, please do not change! Again, I will continue to recommend this service department. Even to my friends who do not own a Mazda and didn't purchase their vehicle from this dealership.” – deone96 on 4/22/2014

Experience the Sport Mazda difference. Schedule your next vehicle service appointment online at SportMazdaOrlando.com and explore the many Mazda service specials that can save you money!

Read more of our testimonials on DealerRater.com!

Wednesday, March 12, 2014

The spirit of service is alive at Sport Mazda


Have you ever been moved by someone’s commitment to delivering excellent customer service that you have wanted to share your experience with others?

At Don Mealey’s Sport Mazda Orlando, our guests expect nothing but the best in customer service from our Mazda Experts.

Why?

Our Mazda Experts consistently deliver the best vehicle shopping experience in Florida. Across the internet, our guests have shared their experiences at Sport Mazda by writing wonderful testaments to our commitment to delivering the best customer service. The following excerpts are from real Sport Mazda customers who shared their experiences on our DealerRater profile.
"Luis was a great customer service oriented sales man.
It has to be my best experience in buying a car I've ever had and I've been buying cards for 20+ years.
He really listened to everything we were looking for and worked for us to get it done.
We so appreciate his natural skills at making us feel important and going above and beyond to make our experience wonderful.
He was at every moment of the purchase experience and has continued to take care of us after the sale was finalized.
If you're looking for a car at Don Mealey Sport Mazda, ask for Luis."

DYNELLMAASEIA on 3/8/2014
“I had a wonderful first time buyer experience. Alfredo Gonzalez was very helpful, patient and polite. The car I came in to see was already sold but Alfredo was able to find something else that ended up being exactly what I was looking for. We kind of lucked out with what we found but Alfredo also made sure we were given a price close to the price of the car we originally came in to buy. Overall, it was an excellent experience and I'm very happy with the service that was provided! Would shop here again!”
Mmartinez04 on 3/7/2014
"Beth Alvarez was the main person to make my sale super possible. But everyone I spoke to put their bit in to make it happen. It was my first buy at a Dealership ever and I looked at multiple dealers in the area, and came to the conclusion that Sport Mazda is the place to be in my opinion. They treat you like family. They really work to get you the best deal. If you were raised in a close, tight-knit family like I was, then you tend to really see that aspect at Sport Mazda. I could not be happier with the price I got my Miata for, and the real dedication of everyone there to make the buy happen. By the way, I love Juan Cruz, the financial guy. :D He was so nice and explained what gap insurance was, which I had no idea, so thank you. I learn something new everyday! Will definitely refer and buy from here again, so Beth, Jason, Juan, Josh and Kyle aren't allowed to quit. You're stuck with me forever. Lol"
Elisiabradley18 on 3/2/2014
If you are shopping for a new or used vehicle, allow the Mazda Experts at Sport Mazda Orlando help take care of your concerns. For more information, visit the home of the Mazda Experts at SportMazdaOrlando.com.

Friday, February 14, 2014

Sport Mazda is named a 2014 Gold Cup certified dealer!


For a second year in a row Don Mealey's Sport Mazda in Orlando, FL has earned the 2014 Gold Cup certified dealer award!

Sport Mazda would like to thank the hundreds of customers and guests that visited our showroom this past year for expressing your satisfaction in the care and customer service the Mazda Experts have committed to your experience with us.

We expect nothing but the best in customer service from our Mazda Experts which has helped us earn the 2014 DealerRater Florida Mazda dealer of the year.

If you would like to read Sport Mazda testimonials from our customers and guests about their experience at Sport Mazda, visit our DealerRater profile where you can see individual review pages for each of our Mazda Experts.

For more information on Mazda vehicles or if you are interested in making the jump to a Mazda, visit us at SportMazdaOrlando.com where the Mazda Experts at here to help!

Wednesday, January 29, 2014

Sport Mazda is DealerRater’s 2014 Florida Mazda dealer of the year!




For a second year in a row, Sport Mazda Orlando has been awarded the Florida Mazda 2014 Dealer of the Year award by DealerRater.com!

Over the past year, hundreds of testimonials were posted to our DealerRater profile by our wonderful customers whom detailed their experiences with the fine Mazda Experts at Sport Mazda.

The following testimonial is just one of the many stories you can read where our Mazda Experts went above and beyond the call of duty to deliver the best customer service experience imaginable.

“Jorge Guzman and I talked over the phone about the car I wanted and the price before I ventured into the showroom on Saturday, August 31, 2013 at 4:59 pm. That's right, only 1 minute before closing on the Labor Day weekend and as I found out later, this was also his daughter's birthday party celebration. We had test driven Hondas, Toyotas and visited several other Mazda dealers in Orlando plus priced the identical car over the phone at several more dealers outside the Orlando area. Consumer Reports helped us with zeroing in on a final model and pricing which included available rebates.

As you can tell, I am a trained labor contract negotiator and this wheeling and dealing is second nature based on my 30 years of "grinding" experience. Arriving at the dealership at the last minute was part of the strategy to get to the bottom line without forcing everyone to compromise a piece of their holiday time off.

I'm sure the negotiation had to be very stressful for Jorge but he never showed any sign of impatience and was always very personable and professional. During the 3 hours of negotiation, he had calls from home about the daughters party but handled them professionally and never once made us feel uncomfortable even though I was being very persistent about my demands. At the last minute, I announced the trade in of a 1998 Mercury and that started another negotiation about reasonable pricing. After all our research, we were able to recognize a great deal and are very satisfied with everyone we met during the negotiation.

Jorge has gone above and beyond what I expected during and after the sale! He volunteered his personal expertise to orient us to all the new technological features and interfaced with others when we returned during the first weeks after the sale. We both felt Jorge was very knowledgeable, honest, ethical (?can you say that about a car salesman?) and truly was interested in making and keeping us happy with our vehicle selection. 

In my work life, I am responsible for being able to quickly evaluate people and their personalities so I am pleased to say that Jorge is at the top of my list and would highly recommend him for any vehicle purchases you may be considering. I wouldn't have taken the time to offer all this verbiage unless I meant it!”

At Sport Mazda, we are all about changing the perception of the average car buying experience by offering the very best in customer service that can’t be matched by any dealership.

For more information about Sport Mazda and the Mazda Experts, please visit SportMazdaOrlando.com.

Friday, December 20, 2013

“Easy, stress-free, and laid-back car-buying experience”




The holidays are here again bringing along with it the stress, frenetic shopping and orchestration of get togethers that can drain the cheer out of anyone. That’s why the Mazda Experts at Don Mealey’s Sport Mazda Orlando wants to help Central Florida auto shoppers get back into the festive mood and a new or used vehicle to make the holidays extra magical without any hassle.

Our family of happy customers share their experiences with us on our DealerRater.com profile page where over 580 testimonials explain what makes Sport Mazda the perfect place to buy your next vehicle. Take a look at what some of our happy customers have said recently about their visit here:

“Had a great experience working through our sales rep Tizano (Ty) Brown at Sport Mazda. Not only was she extremely knowledgeable on all things Mazda, but she was very friendly and engaging. She was particularly gracious with my young daughters, which was greatly appreciated, as it can be stressful car shopping with children!” – bcarrender on 12/9/2013

“This was one of the only places that was helpful from start to finish. Great teamwork for a seamless purchase. I am so happy with my new car!” – alexmini86 on 12/7/2013

“In today’s society we don’t find many people willing to step up and help, it’s even rarer to find a car dealership with such honor and integrity. I just wanted to say thank you so much from the bottom of my heart to the entire Sports Mazda dealership for providing excellent customer service and for demonstrating class under extreme circumstances. Have a wonderful holiday season!!!” – iceprincess011 on 12/4/2013

With every piece of feedback we receive, we work hard to make sure every experience is an excellent one for all of our guests. To read more Mazda testimonials from our customers, please visit us at SportMazdaOrlando.com.

We wish you all a safe and happy holidays from our family to yours!

Wednesday, August 14, 2013

It doesn’t get any better than Sport Mazda

There is something unnerving about that first trip to a car dealership that makes car shoppers uneasy and nervous about the buying process. At Don Mealey’s Sport Mazda, a new Mazda dealer in Orlando, Florida, you can rest easy knowing that you are in good hands with the Mazda Experts who go above and beyond when it comes to customer service.

There’s a reason why Sport Mazda has received the 2013 Gold Cup award for excellent customer service from Mazda and earned the title of DealerRater’s 2013 Florida Mazda Dealer of the Year. It’s because our guests are treated with the utmost respect and all concerns are taken seriously. Our customers often leave wonderful accounts of their experience at Sport Mazda through testimonials on our DealerRater profile or Google Places page and some even record a video just like the one below.



If you would like to read more testimonials from our customers, visit SportMazdaOrlando.com.

Tuesday, July 9, 2013

"This was the best experience I have ever had in buying a car"


Looking for an easy, hassle-free car buying experience? The Mazda Experts at Don Mealey’s Sport Mazda, a new Mazda dealer in Orlando, Florida, understand that buying a new or pre-owned vehicle can be a stressful event, especially among first time buyers. Shoppers can rest their worries when a Mazda Expert helps them find the perfect vehicle to fit their needs a budget. It’s no mystery why Sport Mazda has earned the 2013 Gold Cup Award for Customer Service from Mazda and holds the title for DealerRater’s 2013 Florida Mazda Dealership of the Year. Just take a look at some of the kind words our recent guests have left us on our DealerRater profile:
“Earnest made our experience wonderful at Sport Mazda. My wife and I were impressed with his prompt, professional service. We felt like we were in great hands and it made all the difference in making our purchase. We have already recommended Earnest to our friends and family and we look forward to purchasing our next car with him.” – BrianCollins on 7/8/2013 
“I expected the sharks to come out, but what came out was Charles and a very friendly team that made buying a new car a very easy task. We love the car and the team there could not be any better, they were great. Thanks.” – IVANFERNANDEZ on 7/3/2013 
“This was the best experience I have ever had in buying a car and I've bought 8 cars in my lifetime! They even let me change my mind on the car I leased and switch it the next day. Everyone there was pleasant and honest and I got a much better deal than my local Mazda dealer. I drove 120 miles round trip to do business with Barby Irby and would do so again. I feel so lucky to have found such a great dealership.
And I highly recommend Barby Irby as one of the best salesperson's I have ever dealt with!” – KarenBanks on 7/3/2013

We appreciate all of the feedback we receive from our guests that visit our dealership. To read more testimonials from our customers, visit SportMazdaOrlando.com. While on the website, why not schedule a test drive with one of our fantastic Mazda Experts!

Saturday, April 27, 2013

"I'm glad I came to Sport Mazda"



At Don Mealey’s Sport Mazda, a new Mazda dealership in Orlando, Florida, we love hearing what our customers have to say about their experience whether purchasing a new or pre-owned Mazda from our Mazda Experts or having their vehicle serviced by our stellar service technicians. We expect and only accept nothing but the best with our Mazda Experts to make sure our customers and auto shoppers receive nothing but the best in customer service. We believe the testimonials left by our customers speak volumes of what kind of experience you can expect during your visit to Sport Mazda. Here are a few things our customers have said about their recent visit:
“Earnest and Norm worked hard to make a deal with me and were very accommodating throughout the process. I'm thoroughly enjoying my new vehicle and I'm glad I came to Sport Mazda to buy a car from them.” – xjeffx on 4/25/2013 
“Barby was awesome! She made the experience so easy, and she respected the fact that I knew what I wanted out of a car. My wife is happy...so I'm happy.” – b_coca8 on 4/24/2013 
“Beth was very helpful and went the extra mile for me and is very professional and friendly and never gave up on me...thanks Beth” – Miriam Bibi Roman on 4/24/2013
Words like these can be found left by our customers on our DealerRater profile page. The feedback we receive goes a long way at Sport Mazda. It means that we have to always stay on top of our game to deliver consistent grade A customer service which has helped us become a 2013 Gold Cup Customer Service award recipient from Mazda and also the Florida Mazda dealership of the year for 2013 by DealerRater.com. Visit SportMazdaOrlando.com to see how a Mazda Expert can help you today!

Friday, March 22, 2013

Sport Mazda: Service unmatched by big chain repair shops



Central Florida drivers know that our roads and highways can cause quite a burden on their vehicles with the stop-and-go traffic, it is extremely important that keeping your car well maintained will prevent it from breaking down and adding to the traffic problem. That’s why Don Mealey’s Sport Mazda, a new Mazda dealer and service center in Orlando, Florida, offers all Central Florida drivers the opportunity to avoid the hassle and costs from big chain oil change and repair shops by visiting our top-of-the-line certified Mazda service center, regardless of your vehicle make and model. Our certified technicians can perform a variety of maintenance services on your vehicle and our Mazda drive service writers will make sure that you are well taken care of during your visit. Some of our customers have shared their experiences after a visit to our service center on our DealerRater profile page with some of the following excellent words:
“Unlike the insane cattle-call environment at Toyota dealerships I have been to in the past, the entire experience was friendly, personal, and professional. I was received on time as scheduled and out prior to the expected time with the minor concern satisfactorily address.” – mazda9999 on 3/13/2013 
“Fast service and work was completed in a timely fashion. I was given an estimate of one hour and it was done in thirty minutes.” – mazdafinatic on 3/4/2013 
“Service was friendly and fast. We talked to several people at the dealership and they were all wonderful. Cashier was great and got us in and out fast.” – danchris8 on 2/22/2013
Schedule an appointment on our website at SportMazdaOrlando.com. Before your visit, take a look at our service specials and take advantage of our great deals! We look forward to your visit.

Saturday, March 2, 2013

A superb car buying experience with Sport Mazda



Auto shoppers in Central Florida looking to avoid the hassle of high-pressure sales tactics used by most big car dealerships can find it quite a challenge with so many dealers to choose from in the area. As a new Mazda dealer, at Don Mealey’s Sport Mazda in Orlando, Florida, we prefer to let our customers share their experience online after a visit to our showroom floor. Our Mazda Experts hold customer service to the highest regard because whether you are buying a cheeseburger or a brand new car, no customer deserves to be mistreated. Recently named Florida’s Mazda dealership of the year on DealerRater.com, our customers know that at Sport Mazda, you are in excellent hands. Just take a look at what some of our customers had to say on their recent visit:
“Charles from Sport Mazda spent a lot of time with me to help me find the car that I really wanted. He was very knowledgeable about the cars gave me a lot of information about the new technology on the car that I chose. Jason help me with trying to get affordable payments and spent a lot of time with me to help me get a loan that I could actually afford. I would absolutely recommend Sport Mazda to any of my friends who are looking for a good quality vehicle. I LOVE MY MAZDA!! Zoom. Zoom.” – AissaSylla on 3/1/2013 
“My overall experience was GREAT…. Beth was extremely knowledgeable and was a great help in assisting me make the best choice suitable for me and my girls. Beth and Kerwin were awesome, very courteous and helpful Sport Mazda has an excellent team of trained and experienced professionals. Thank you Beth ... We LOVE our MAZDA” – MaraMolina on 2/28/2013 
“Barby was Excellent! No pressure, knowledgeable, just wanted to make us happy. Definitely ask for her when you go into this dealership. She made us feel like we were her most important customer! You don't find that anywhere anymore! Barby - you are wonderful! Thank you!” – jannif18 on 2/27/2013
Every month, our customers leave us the greatest feedback about our excellent team of Mazda Experts. If you are looking for a new or certified pre-owned Mazda, visit the Mazda Experts at SportMazdaOrlando.com and schedule an appointment today. We look forward to your visit!