“My expectations were blown away” at Sport Mazda Orlando

The bar has been raised. At the Don Mealey’s Sport Mazda Service Center in Orlando, Central Florida Mazda owners have been ditching the quick oil and lube franchises that plague Orange Blossom Trail in favor of professionally trained technicians. But it’s not the expertise of the technicians that make Sport Mazda special; it’s the dedicated customer service our Mazda Experts provide. The following messages are from happy Sport Mazda service customers on our DealerRater.com profile:

“Saturday morning, I brought in the Mazda3 for an oil change. Did not have an appointment, was not expecting anything special. My expectations were blown away. Donny took me in and had the service performed in record time. Then, unbeknownst to me, the detail on my car was completed and when I drove out the lot was in a brand spanking clean car. I felt like a millionaire, and could not believe how great the service experience at this dealership was.” – SuperService1 on 5/19/2014

“I loved the customer service I received from Donny. He was running up and down making sure every customer is taken care of and the services are done in a timely matter. He personally took me to the cashier so I can complete my payment and everything was just smooth! My first of many other visits!!!” – Madirjade on 5/13/2014

“Jeremy was very great and friendly. My car came out of service brand new! I loved it and look forward to coming back again! Thank You Jeremy and the service team at Don Mealey’s Mazda.” – KassandraNunez on 5/1/2014

“Outstanding as expected! Customer Service is exceptional, please do not change! Again, I will continue to recommend this service department. Even to my friends who do not own a Mazda and didn't purchase their vehicle from this dealership.” – deone96 on 4/22/2014

Experience the Sport Mazda difference. Schedule your next vehicle service appointment online at SportMazdaOrlando.com and explore the many Mazda service specials that can save you money!

Read more of our testimonials on DealerRater.com!

The spirit of service is alive at Sport Mazda

Have you ever been moved by someone’s commitment to delivering excellent customer service that you have wanted to share your experience with others?

At Don Mealey’s Sport Mazda Orlando, our guests expect nothing but the best in customer service from our Mazda Experts.

Why?

Our Mazda Experts consistently deliver the best vehicle shopping experience in Florida. Across the internet, our guests have shared their experiences at Sport Mazda by writing wonderful testaments to our commitment to delivering the best customer service. The following excerpts are from real Sport Mazda customers who shared their experiences on our DealerRater profile.

"Luis was a great customer service oriented sales man.
It has to be my best experience in buying a car I've ever had and I've been buying cards for 20+ years.
He really listened to everything we were looking for and worked for us to get it done.
We so appreciate his natural skills at making us feel important and going above and beyond to make our experience wonderful.
He was at every moment of the purchase experience and has continued to take care of us after the sale was finalized.
If you're looking for a car at Don Mealey Sport Mazda, ask for Luis."
DYNELLMAASEIA on 3/8/2014

“I had a wonderful first time buyer experience. Alfredo Gonzalez was very helpful, patient and polite. The car I came in to see was already sold but Alfredo was able to find something else that ended up being exactly what I was looking for. We kind of lucked out with what we found but Alfredo also made sure we were given a price close to the price of the car we originally came in to buy. Overall, it was an excellent experience and I'm very happy with the service that was provided! Would shop here again!”
Mmartinez04 on 3/7/2014

"Beth Alvarez was the main person to make my sale super possible. But everyone I spoke to put their bit in to make it happen. It was my first buy at a Dealership ever and I looked at multiple dealers in the area, and came to the conclusion that Sport Mazda is the place to be in my opinion. They treat you like family. They really work to get you the best deal. If you were raised in a close, tight-knit family like I was, then you tend to really see that aspect at Sport Mazda. I could not be happier with the price I got my Miata for, and the real dedication of everyone there to make the buy happen. By the way, I love Juan Cruz, the financial guy. :D He was so nice and explained what gap insurance was, which I had no idea, so thank you. I learn something new everyday! Will definitely refer and buy from here again, so Beth, Jason, Juan, Josh and Kyle aren't allowed to quit. You're stuck with me forever. Lol"
Elisiabradley18 on 3/2/2014

If you are shopping for a new or used vehicle, allow the Mazda Experts at Sport Mazda Orlando help take care of your concerns. For more information, visit the home of the Mazda Experts at SportMazdaOrlando.com.

Sport Mazda is DealerRater’s 2014 Florida Mazda dealer of the year!

For a second year in a row, Sport Mazda Orlando has been awarded the Florida Mazda 2014 Dealer of the Year award by DealerRater.com!

Over the past year, hundreds of testimonials were posted to our DealerRater profile by our wonderful customers whom detailed their experiences with the fine Mazda Experts at Sport Mazda.

The following testimonial is just one of the many stories you can read where our Mazda Experts went above and beyond the call of duty to deliver the best customer service experience imaginable.

“Jorge Guzman and I talked over the phone about the car I wanted and the price before I ventured into the showroom on Saturday, August 31, 2013 at 4:59 pm. That's right, only 1 minute before closing on the Labor Day weekend and as I found out later, this was also his daughter's birthday party celebration. We had test driven Hondas, Toyotas and visited several other Mazda dealers in Orlando plus priced the identical car over the phone at several more dealers outside the Orlando area. Consumer Reports helped us with zeroing in on a final model and pricing which included available rebates.

As you can tell, I am a trained labor contract negotiator and this wheeling and dealing is second nature based on my 30 years of "grinding" experience. Arriving at the dealership at the last minute was part of the strategy to get to the bottom line without forcing everyone to compromise a piece of their holiday time off.

I'm sure the negotiation had to be very stressful for Jorge but he never showed any sign of impatience and was always very personable and professional. During the 3 hours of negotiation, he had calls from home about the daughters party but handled them professionally and never once made us feel uncomfortable even though I was being very persistent about my demands. At the last minute, I announced the trade in of a 1998 Mercury and that started another negotiation about reasonable pricing. After all our research, we were able to recognize a great deal and are very satisfied with everyone we met during the negotiation.

Jorge has gone above and beyond what I expected during and after the sale! He volunteered his personal expertise to orient us to all the new technological features and interfaced with others when we returned during the first weeks after the sale. We both felt Jorge was very knowledgeable, honest, ethical (?can you say that about a car salesman?) and truly was interested in making and keeping us happy with our vehicle selection. 

In my work life, I am responsible for being able to quickly evaluate people and their personalities so I am pleased to say that Jorge is at the top of my list and would highly recommend him for any vehicle purchases you may be considering. I wouldn't have taken the time to offer all this verbiage unless I meant it!”

At Sport Mazda, we are all about changing the perception of the average car buying experience by offering the very best in customer service that can’t be matched by any dealership.

For more information about Sport Mazda and the Mazda Experts, please visit SportMazdaOrlando.com.

“Easy, stress-free, and laid-back car-buying experience”

The holidays are here again bringing along with it the stress, frenetic shopping and orchestration of get togethers that can drain the cheer out of anyone. That’s why the Mazda Experts at Don Mealey’s Sport Mazda Orlando wants to help Central Florida auto shoppers get back into the festive mood and a new or used vehicle to make the holidays extra magical without any hassle.

Our family of happy customers share their experiences with us on our DealerRater.com profile page where over 580 testimonials explain what makes Sport Mazda the perfect place to buy your next vehicle. Take a look at what some of our happy customers have said recently about their visit here:

“Had a great experience working through our sales rep Tizano (Ty) Brown at Sport Mazda. Not only was she extremely knowledgeable on all things Mazda, but she was very friendly and engaging. She was particularly gracious with my young daughters, which was greatly appreciated, as it can be stressful car shopping with children!” – bcarrender on 12/9/2013

“This was one of the only places that was helpful from start to finish. Great teamwork for a seamless purchase. I am so happy with my new car!” – alexmini86 on 12/7/2013

“In today’s society we don’t find many people willing to step up and help, it’s even rarer to find a car dealership with such honor and integrity. I just wanted to say thank you so much from the bottom of my heart to the entire Sports Mazda dealership for providing excellent customer service and for demonstrating class under extreme circumstances. Have a wonderful holiday season!!!” – iceprincess011 on 12/4/2013

With every piece of feedback we receive, we work hard to make sure every experience is an excellent one for all of our guests. To read more Mazda testimonials from our customers, please visit us at SportMazdaOrlando.com.

We wish you all a safe and happy holidays from our family to yours!