Sport Mazda is DealerRater’s 2014 Florida Mazda dealer of the year!

For a second year in a row, Sport Mazda Orlando has been awarded the Florida Mazda 2014 Dealer of the Year award by DealerRater.com!

Over the past year, hundreds of testimonials were posted to our DealerRater profile by our wonderful customers whom detailed their experiences with the fine Mazda Experts at Sport Mazda.

The following testimonial is just one of the many stories you can read where our Mazda Experts went above and beyond the call of duty to deliver the best customer service experience imaginable.

“Jorge Guzman and I talked over the phone about the car I wanted and the price before I ventured into the showroom on Saturday, August 31, 2013 at 4:59 pm. That's right, only 1 minute before closing on the Labor Day weekend and as I found out later, this was also his daughter's birthday party celebration. We had test driven Hondas, Toyotas and visited several other Mazda dealers in Orlando plus priced the identical car over the phone at several more dealers outside the Orlando area. Consumer Reports helped us with zeroing in on a final model and pricing which included available rebates.

As you can tell, I am a trained labor contract negotiator and this wheeling and dealing is second nature based on my 30 years of "grinding" experience. Arriving at the dealership at the last minute was part of the strategy to get to the bottom line without forcing everyone to compromise a piece of their holiday time off.

I'm sure the negotiation had to be very stressful for Jorge but he never showed any sign of impatience and was always very personable and professional. During the 3 hours of negotiation, he had calls from home about the daughters party but handled them professionally and never once made us feel uncomfortable even though I was being very persistent about my demands. At the last minute, I announced the trade in of a 1998 Mercury and that started another negotiation about reasonable pricing. After all our research, we were able to recognize a great deal and are very satisfied with everyone we met during the negotiation.

Jorge has gone above and beyond what I expected during and after the sale! He volunteered his personal expertise to orient us to all the new technological features and interfaced with others when we returned during the first weeks after the sale. We both felt Jorge was very knowledgeable, honest, ethical (?can you say that about a car salesman?) and truly was interested in making and keeping us happy with our vehicle selection. 

In my work life, I am responsible for being able to quickly evaluate people and their personalities so I am pleased to say that Jorge is at the top of my list and would highly recommend him for any vehicle purchases you may be considering. I wouldn't have taken the time to offer all this verbiage unless I meant it!”

At Sport Mazda, we are all about changing the perception of the average car buying experience by offering the very best in customer service that can’t be matched by any dealership.

For more information about Sport Mazda and the Mazda Experts, please visit SportMazdaOrlando.com.

“Easy, stress-free, and laid-back car-buying experience”

The holidays are here again bringing along with it the stress, frenetic shopping and orchestration of get togethers that can drain the cheer out of anyone. That’s why the Mazda Experts at Don Mealey’s Sport Mazda Orlando wants to help Central Florida auto shoppers get back into the festive mood and a new or used vehicle to make the holidays extra magical without any hassle.

Our family of happy customers share their experiences with us on our DealerRater.com profile page where over 580 testimonials explain what makes Sport Mazda the perfect place to buy your next vehicle. Take a look at what some of our happy customers have said recently about their visit here:

“Had a great experience working through our sales rep Tizano (Ty) Brown at Sport Mazda. Not only was she extremely knowledgeable on all things Mazda, but she was very friendly and engaging. She was particularly gracious with my young daughters, which was greatly appreciated, as it can be stressful car shopping with children!” – bcarrender on 12/9/2013

“This was one of the only places that was helpful from start to finish. Great teamwork for a seamless purchase. I am so happy with my new car!” – alexmini86 on 12/7/2013

“In today’s society we don’t find many people willing to step up and help, it’s even rarer to find a car dealership with such honor and integrity. I just wanted to say thank you so much from the bottom of my heart to the entire Sports Mazda dealership for providing excellent customer service and for demonstrating class under extreme circumstances. Have a wonderful holiday season!!!” – iceprincess011 on 12/4/2013

With every piece of feedback we receive, we work hard to make sure every experience is an excellent one for all of our guests. To read more Mazda testimonials from our customers, please visit us at SportMazdaOrlando.com.

We wish you all a safe and happy holidays from our family to yours!

“An absolutely fantastic dealership” Sport Mazda testimonials

The Mazda Experts at Don Mealey’s Sport Mazda, a new Mazda dealership in Orlando, Florida, work hard to make sure that every guest on our showroom floor is taken care of and give knowledgeable answers to every question. That extra care and commitment has earned Sport Mazda the 2013 Mazda Gold Cup award for excellent customer service and the title of the 2013 Mazda Dealership of the Year award in the state of Florida from DealerRater.com. We receive feedback from our customers who share their experience by posting their testimonials on our DealerRater.com profile. The following are real experiences by Sport Mazda customers:

“I honestly never thought that I would be driving a brand new car. Michael Ross and the team from Sports Mazda of Orlando made it all happen. My experience there was very enjoyable with as little stress as possible. I have nothing but good things to say about Michael. He went above and beyond the call of duty to make what I thought was an impossible dream come true. He knew what I was driving was very unreliable for not only myself but for my 6 year old son as well. Even after the sale was done he has made sure everything has gone as planned with very few bumps in the road. That is a true sign of a caring salesperson. I cannot thank Michael and the team at Sports Mazda of Orlando enough for what they have done for me. I would recommend anyone to buy their next vehicle, whether it be new or used, from this dealership. Again, I say thank you! My son also says thank you :-)” – clower418 on 5/15/2013 

“An absolutely fantastic dealership. I've purchased two cars from them and will be back! I recommended a friend of mine to Sport Mazda and they were treated like gold by the same team I worked with. A great experience from the detailing to the follow-up and follow-through. The team at Sport Mazda is a no pressure, high quality group. I strongly recommend them to anyone seeking any make or model.” – ronbetta on 5/15/2013 

“My husband and I went into the dealership and a very professional salesman by the name of Charles showed us exactly what I was wanting. Everyone that we dealt with was exceptionally nice and worked with us in a very timely fashion. I would recommend this dealership to anyone and please ask for Charles he is exceptional.” – Michelle1962 on 5/13/2013

To read more testimonials from our customers, visit our Customer Testimonials page on our website at SportMazdaOrlando.com. If you have been a customer or guest at Sport Mazda in the past, we would love to hear about your experience with us.

A superb car buying experience with Sport Mazda

Auto shoppers in Central Florida looking to avoid the hassle of high-pressure sales tactics used by most big car dealerships can find it quite a challenge with so many dealers to choose from in the area. As a new Mazda dealer, at Don Mealey’s Sport Mazda in Orlando, Florida, we prefer to let our customers share their experience online after a visit to our showroom floor. Our Mazda Experts hold customer service to the highest regard because whether you are buying a cheeseburger or a brand new car, no customer deserves to be mistreated. Recently named Florida’s Mazda dealership of the year on DealerRater.com, our customers know that at Sport Mazda, you are in excellent hands. Just take a look at what some of our customers had to say on their recent visit:

“Charles from Sport Mazda spent a lot of time with me to help me find the car that I really wanted. He was very knowledgeable about the cars gave me a lot of information about the new technology on the car that I chose. Jason help me with trying to get affordable payments and spent a lot of time with me to help me get a loan that I could actually afford. I would absolutely recommend Sport Mazda to any of my friends who are looking for a good quality vehicle. I LOVE MY MAZDA!! Zoom. Zoom.” – AissaSylla on 3/1/2013 

“My overall experience was GREAT…. Beth was extremely knowledgeable and was a great help in assisting me make the best choice suitable for me and my girls. Beth and Kerwin were awesome, very courteous and helpful Sport Mazda has an excellent team of trained and experienced professionals. Thank you Beth ... We LOVE our MAZDA” – MaraMolina on 2/28/2013 

“Barby was Excellent! No pressure, knowledgeable, just wanted to make us happy. Definitely ask for her when you go into this dealership. She made us feel like we were her most important customer! You don't find that anywhere anymore! Barby - you are wonderful! Thank you!” – jannif18 on 2/27/2013

Every month, our customers leave us the greatest feedback about our excellent team of Mazda Experts. If you are looking for a new or certified pre-owned Mazda, visit the Mazda Experts at SportMazdaOrlando.com and schedule an appointment today. We look forward to your visit!

Get behind the wheel with a Mazda Expert!

When car shoppers find themselves in the showroom at DonMealey’s Sport Mazda in Orlando, Florida, they can rest assured that they will be well taken care of by the Mazda Experts. Trained with the latest information from Mazda USA, the Mazda Experts will take you behind the wheel of the Mazda that you desire. They will educate you about the vehicle of your choice to help let you make an educated purchasing decision. Here are some testimonials from the Sport Mazda Dealer Rater profile page from real customers:

“I have had a good experience with a Mazda CX-9 that I bought new in 2008 and still drive. I needed a good used car for my daughter and decided. After test driving a Mazda 6 and some some of the competition's cars decided on a 2012 Mazda 6. Both Victor Ortiz and Lenny Parnell assisted over two separate visits and were very helpful with no hidden price changes or surprises. It was a relatively stress free purchase considering some dealer visits.” Mazda-101 on 1/7/2013

“I was very pleased with the attention and service Barby Irby showed me. Barby was very pleasant,straight forward,eager to hear my demands and worked with Jason Santiago to get me what I wanted in pricing and options in my new car. I would highly recommend Barby Irby as a sales person to any of my family and friends.” Aher on 1/3/2013 

“Jorge was easy to talk to and negotiate with. Not pushy and no harsh sales techniques. A very good first-time buying experience. Highly recommend.” Val9876 on 12/29/2012

For more information on scheduling a test drive with a Mazda Expert, visit SportMazdaOrlando.com. The Mazda Experts are standing by to help answer your questions!